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Terms & Conditions

Detailed Description of Good and / or Services

AWT Solutions is a business in the Industrial Retail industry that markets products that is generally used in the metal industries including but not limited to Welding Machines, Welding Consumables, Industrial Gas, LPG, Safety Equipment etc.

Delivery policy

Subject to availability and receipt of payment, requests will be processed within 3 – 5 working days and delivery confirmed by way of booking sales order number.

Return and Refunds Policy

The provision of goods and services by AWT Solutions is subject to availability. In cases of unavailability, AWT Solutions will refund the client in full within 30 days. Cancellation of orders by the client will attract a 15% administration fee.

Customer Privacy Policy

AWT Solutions shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA).

Payment Options Accepted

Payment may be made via Visa, Master Card, Diners or American Express credit cards or by bank transfer into the AWT Solutions bank account, the details of which will be provided on request.

Credit Card Acquiring and Security

Credit card transactions will be acquired for AWT Solutions by PayFast who the approved payment gateway for First National Bank of South Africa are

Merchant Outlet Country and Transaction Currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).

Responsibility

AWT Solutions takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods.

Country of Domicile

This website is governed by the laws of South Africa and AWT Solutions chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 13 Frans Du Toit Street, Rosslyn East, Pretoria.

Variation

AWT Solutions may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information

This website is run by AWT Solutions (Pty) Ltd based in South Africa trading as AWT Solutions and with registration number 2018/459304/07 represented by PJ Marais.

Export Restriction

The offering on this website is available to South African clients only.

AWT Solutions contact details

Telephonic Support: 086 099 5109 | Email Support: support@awtsolutions.co.za;